Refund policy
REFUND POLICY
We stand behind what we make. If there’s an issue with your order, we’ll make it right.
RETURNS
We have a 30-day return policy for eligible items, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags where applicable, and in its original packaging. You’ll also need your receipt or proof of purchase.
Because our products are made to order, we do not accept returns or exchanges for incorrect sizing selections, preference changes, or change of mind.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 14 days of delivery so we can evaluate the issue and make it right.
To request a return or report a problem with your order, contact:
7065 Supply Co.
hello@7065supplyco.com
If your return is approved, we’ll provide instructions on the next steps.
Please do not send items back without contacting us first. Items returned without prior authorization may not be accepted.
DAMAGES, DEFECTS AND INCORRECT ITEMS
Please inspect your order when you receive it.
If your item is damaged, defective, misprinted, or you receive the wrong item, contact us within 14 days of delivery at hello@7065supplyco.com.
Please include your order information and, when possible, photographs showing the issue so we can evaluate the problem and provide an appropriate solution.
EXCEPTIONS / NON-RETURNABLE ITEMS
Certain types of items cannot be returned, including personalized or custom products made specifically to your specifications.
Because our standard products are made to order, returns for sizing errors, preference changes, or change of mind are not accepted.
We also cannot accept returns on gift cards.
If you have questions about whether your item is eligible for a return, please contact us at hello@7065supplyco.com.
EXCHANGES
Because our products are made to order, we do not offer exchanges for sizing or preference changes.
If an item is damaged, defective, misprinted, or incorrect, contact us at hello@7065supplyco.com and we will work with you to resolve the issue.
EUROPEAN UNION 14-DAY COOLING-OFF PERIOD
Notwithstanding the above, if merchandise is being shipped into the European Union, you may have the right to cancel or return your order within 14 days, for any reason and without justification, subject to applicable law and any exceptions that apply to personalized or custom-made goods.
Where the right of withdrawal applies, the item must be returned in the same condition that you received it — unworn or unused, with tags where applicable, and in its original packaging. You’ll also need your receipt or proof of purchase.
REFUNDS
We will notify you after we have received and inspected an approved return and let you know whether the refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days.
Please remember that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your refund, please contact us at:
hello@7065supplyco.com
CONTACT
Questions about returns, refunds, damaged products, or your order can be sent to:
7065 Supply Co.
hello@7065supplyco.com
7065supplyco.com